Privacy Policy

Last updated: March 9, 2026

Information We Collect

When you use our website or contact us, we may collect the following information:

  • Contact information: Name, email address, phone number, and property address submitted through our contact form or when requesting a quote.
  • Service information: Details about your HVAC system, service history, and property relevant to providing estimates and service.
  • Usage data: Information about how you interact with our website, including pages visited, time spent, and referring sources, collected via cookies and analytics tools.

How We Use Your Information

  • To respond to your inquiries and provide HVAC service quotes
  • To schedule and perform HVAC services
  • To communicate with you about your service appointments
  • To improve our website and services
  • To comply with legal obligations

Third-Party Services

We use the following third-party services that may collect data:

  • Podium: Live chat and messaging platform for customer communication.
  • Google Analytics: Website usage analytics to understand how visitors use our site. Google Analytics uses cookies to collect anonymous traffic data.

We do not sell, trade, or rent your personal information to third parties.

Data Retention

We retain contact form submissions and customer information for as long as necessary to provide our services and fulfill legal obligations. You may request deletion of your personal data at any time by contacting us.

Cookies

Our website uses cookies to enhance your browsing experience and collect analytics data. You can control cookie settings through your browser preferences.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications

Contact Us

If you have questions about this privacy policy or your personal data, contact us at:

MD Air Conditioning & Heating Inc.
10821 Gulfdale Dr, San Antonio, TX 78216
Phone: (210) 561-2665
Email: info@mdairconditioning.com

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